Refund and Returns Policy

At Story Diary, we want every student to feel confident and satisfied with their learning experience. If you feel that the course you purchased is not the right fit for you, we are happy to offer a simple and transparent refund process.

7-Day Refund Guarantee

We offer a 7-day refund policy for all course purchases. If you complete less than 5% of the course and request a refund within 7 days of purchase, you are eligible for a full refund no questions asked.

This policy ensures fairness for both students and instructors while maintaining the quality of our learning environment.

Eligibility for Refund

To qualify for a refund, the following conditions must be met:

  • The refund request must be submitted within 7 days from the date of purchase.
  • You must have completed less than 20% of the course content.
  • Refunds will not be provided if more than 20% of the course has been completed.
  • Refunds apply only to course fees and not to any additional services, memberships, or bonuses (if applicable).

How to Request a Refund

To request a refund, simply contact us through:

 Email: contact@storydiary.app
 WhatsApp: +91 9653230179

Please include:

  • Your name
  • Registered email ID
  • Course purchased
  • Order ID (if applicable)

Our support team will verify your request and process your refund as soon as possible.

Processing Time

Once your refund is approved, the amount will be processed to your original payment method within 5–7 business days. Processing time may vary depending on your bank or payment gateway.

Non-Refundable Situations

Refunds will not be issued if:

  • More than 20% of the course is completed.
  • The request is made after 7 days of purchase.
  • Any attempt to misuse the refund system is detected.
  • Courses purchased during certain special offers (if mentioned) may not be refundable.

Need Help?

If you have any questions about our refund policy or need assistance, feel free to reach out anytime:

Email: contact@storydiary.app
WhatsApp (optional): +91 9653230179

We’re here to help and ensure your learning experience is smooth and valuable.